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Plush Dolls Mystery Sale! Add to cart and enjoy the savings. Use code: MYSTERY at checkout ! Happy Shopping .
Plush Dolls Mystery Sale! Add to cart and enjoy the savings. Use code: MYSTERY at checkout ! Happy Shopping .
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Refund policy

Refund Policy


Our policy lasts 7 days after receipt. If 7 days have gone by since the date of receipt , unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. We also do not accept products that are intimate. Bathing suits and under garmentS are not eligible for return or exchange.

Additional non-returnable items:
Gift cards

There are certain situations where only partial refunds are granted :

Any item not in its original condition, is damaged or missing parts for reasons will be subject to a 25% restocking fee.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Clearance items
Only regular priced items may be refunded, unfortunately clearance items cannot be exchanged refunded.

If you need to exchange it for the same item, or an item within the same price range send us an email at

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.

To return your product, you should email customer care at for RMA and shipping address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.