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Plush Dolls BOGO Sale! Buy 1 Get 1 50% off when you use code: BOGO50 at checkout!
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Plush Dolls BOGO Sale! Buy 1 Get 1 50% off when you use code: BOGO50 at checkout!
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Shipping

We offer standard shipping for qualifying orders within the United States and Internationally.  Free shipping may have some exclusions during a sale.

Please note that delivery times go into effect the business day after you place an order.

 

Shipping Method                 Delivery Time         

Standard Shipping               7-10 Business days

International Shipping          7- 14 Business days

CANCELLATIONS AND CHANGES IN THE ORDER MUST BE COMMUNICATED WITH IN 2 HOURS OF PLACING THE ORDER. CHANGES ON ORDERS NEED TO BE ADDRESSED VIA EMAIL TO OUR CUSTOMER SERVICE TEAM.

-EXCHANGES CAN BE MADE FOR ANOTHER ITEM/S, AND ALWAYS THE OPTION TO RECEIVE A STORE CREDIT IN ACCORDANCE WITH THE BELOW TERMS.

-EXCHANGES ARE ONLY GRANTED WHEN RETURN POSTMARK IS NO MORE THAN 5 CALENDAR DAYS AFTER THE PACKAGE WAS DELIVERED.

-TO EXCHANGE SIMPLY SEND BACK THE ITEM/S WITHIN 7 CALENDAR DAYS AFTER THE ITEM HAS BEEN DELIVERED.

-WHEN THE RETURNED ITEM IS RECEIVED, THE NEW ITEM WILL BE SHIPPED 

  • MERCHANDISE MUST HAVE ORIGINAL TAGS ATTACHED, BE UNWASHED, UNWORN, AND WITHOUT DAMAGES
  • RETURN SHIPPING LABELS ARE NOT PROVIDED, EXCEPT DEFECTIVE ITEM/S.

***ANY PACKAGES RETURNED WITHOUT AN EXCHANGE REQUEST WILL BE DENIED, AND WILL PROLONG THE EXCHANGE***

FINAL SALE

* BODY SUITES, BAG, AND SWIMWEAR

* CLEARANCE, LAST CALL, SALE EVENT ITEMS & ACCESSORIES

* BLACK FRIDAY AND CYBER MONDAY SALES ARE FINAL SALE AS THEY ARE ALL RED TICKETED PRODUCTS.

 

EXCHANGE SHIPPING INFO:

ORIGINAL SHIPPING FEES ARE NON-REFUNDABLE. RETURN SHIPPING COSTS ARE THE CUSTOMER'S RESPONSIBILITY. A RESHIPPING FEE WILL BE CHARGED ON ORDERS THAT ARE REFUSED BY THE CUSTOMER AT THE TIME OF DELIVERY OR RETURNED DUE TO AN "UN-DELIVERABLE" ADDRESS.